FREQUENTLY ASKED QUESTIONS

What floor plans are available at Castleberry Park?

We offer studio, one-bedroom, and two-bedroom apartment homes with multiple layout options.

What amenities does Castleberry Park offer?

Residents enjoy a rooftop lounge, fitness center, package services, pet amenities, and controlled access.

What is included in my monthly rent?

Your rent includes access to all community amenities, resident services, and select in-home features.

How do I schedule a tour?

You can schedule an in-person, self-guided, or virtual tour online or by contacting our leasing team.

How quickly can I move in?

Immediate move-ins may be available depending on apartment availability.

What are your application requirements?

Applicants complete a rental application that includes income verification, rental history, and background screening.

Do you accept guarantors and co-signers?

Yes – qualified guarantors may be accepted based on screening criteria.

How long does the approval process take?

Most applications are processed within 24–72 hours.

Is Castleberry Park walkable?

Absolutely – Castleberry Park is located near downtown Atlanta attractions, restaurants, sports venues, and public transit.

How close is the property to Mercedes-Benz Stadium?

Castleberry Park is located directly across from Mercedes-Benz Stadium.

How do I pay my rent and when is it due?

Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.

What if I need something repaired in my apartment?

Our onsite, professional maintenance team would be happy to help you. We will need some details so be prepared to provide specifics with your requests. You may submit a service request through the online resident portal.

For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e. door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Please CALL the office at any time. If after business hours, an operator will assist you.

Is renter's insurance required?

Yes, renter’s insurance is required for all residents prior to move-in.

Do apartments include washers and dryers?

Yes, every home includes an in-home washer and dryer.

Are apartments furnished?

Our homes are leased unfurnished, though furnished options may be available through third-party partners. Connect with our leasing team today to learn more.

What finishes are available?

Homes feature designer finishes, quartz countertops, stainless steel appliances, modern backsplashes, and vinyl plank flooring.

Do any homes include balconies or skyline views?

Select homes feature private balconies and downtown Atlanta views.

Are there package lockers?

Yes, secure package receiving is available

Is parking available?

Yes, garage parking is available for residents. Additional fees may apply.

Is maintenance available after hours?

Yes, 24-hour emergency maintenance is available.

How do residents submit service requests?

Service requests can be submitted online through the resident portal.

Can residents pay rent online?

Yes, online payments and autopay options are available.

Do you host resident events?

Yes – Castleberry Park regularly hosts community events and resident socials.

GET IN TOUCH

Contact Us Today

Ready to make Castleberry Park your new home? Connect with us for more information or start your application today!

Castleberry Park
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.